I didn't know where else to put this so I'll post it here if a mod can find a better place then please move it
As some of you are aware I have just had Sky inserted.
I took the full package inc phone broadband and tv
I had to ring BT to get the mac code for the broadband, after I got through the stupid automated menu system the conversation went something like this.
BT: Hello how can I help you?
ME: Yes hello I would like to cancel my broadband please and I need the mac code.
BT: Okay sir, may I ask why you are canceling?
ME: Well I'm going to Sky because I want to watch the formula one and BT vision isn't showing it.
Bt: You do realise that the BBC are showing 10 of the races and extended highlights of all the others? (No shit sherlock!!)
ME: Yes but I want to watch them all live. (I'm starting to get exasperated now.)
BT: May I ask how much sky is charging you.
ME: 50 quid for the lot.
BT: Can you give me the break down on that?
ME: 30 quid for the TV £7.50 for the broadband and the rest is for the phone.
BT: At the moment you are paying £41.80 for your broadband and telephone package, I'll just see what we can do about that. (Phone goes quiet and some sound of keys tapping)
BT: Sorry to have kept you, as you are a loyal customer we can reduce your monthly bill to £20.00 per month would you be interested in that? (What the fuck!!!)
ME: No I'm not interested, can I have the mac code now please?
BT: We can only give you this offer as a loyal customer if you leave and come back later you will be classed as a new customer.
Me: Yes I understand can I have the mac code now please?
BT: are you sure sir.
ME: Yes.
BT: I will just generate one for you now, do you have a pen and paper?
Cheeky bastards have been overcharging me for over two years and then expect me to be happy when they say as such.